Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the eSIM Store services operated by Radiy Satuchin (BRN: 79141209), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
eSIM Store provides digital eSIM (embedded SIM) products that allow you to access mobile data services in Russia. Our eSIMs are digital products delivered electronically via QR code upon successful payment.
3. Account Registration
To purchase our services, you must:
- Be at least 18 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
4. Device Compatibility
Before purchasing, you are responsible for verifying that your device supports eSIM technology. Not all devices are eSIM compatible. We are not responsible for purchases made for incompatible devices.
5. Pricing and Payment
- All prices are displayed in the applicable currency and include any applicable taxes
- Payment is processed securely through Stripe
- Your eSIM will be delivered immediately upon successful payment
- We reserve the right to modify prices at any time without prior notice
6. Refund Policy
Due to the digital nature of our products:
- Refunds may be issued if the eSIM has not been activated and installed
- Once an eSIM is activated, refunds are generally not available
- Technical issues that prevent activation may qualify for a refund upon review
- Refund requests must be submitted within 14 days of purchase
7. eSIM Activation and Usage
- eSIM activation instructions are provided with your purchase
- Data plans have specific validity periods as indicated at the time of purchase
- Unused data does not roll over after the validity period expires
- Service availability depends on network coverage in your location
8. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Engage in fraudulent activities
- Resell or redistribute our eSIM services without authorization
- Interfere with or disrupt our services or networks
- Use the service for any illegal or unauthorized purpose
9. Intellectual Property
All content, trademarks, and intellectual property on our platform are owned by or licensed to eSIM Store. You may not copy, modify, or distribute our content without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, eSIM Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of our services. Our total liability shall not exceed the amount paid for the specific eSIM product in question.
11. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free service, as mobile network availability depends on third-party providers.
12. Termination
We reserve the right to suspend or terminate your account and access to our services at our discretion, without notice, for conduct that violates these Terms of Service or is harmful to other users or our business.
13. Changes to Terms
We may modify these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the modified terms. Material changes will be communicated through our website or email.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
15. Contact Information
For questions about these Terms of Service, please contact us:
eSIM Store
Radiy Satuchin
7/F, MW Tower, 111 Bonham Strand
Sheung Wan, Hong Kong
BRN: 79141209